From the Book - Second edition.
Daily life. The "E" word ; The top three issues in daily life ; Other hot spots ; Two rooms that can make or break your home life ; How others view us ; A man and his car ; In-person communication ; Telephone communication ; You re what you write
warts and all ; Meeting and greeting ; Tipping 101 ; Working out, or, Lost in your own thoughts ; The sporting life : on the field and in the stands ; Parents and kids
Social life. The best and worst in social life ; Dating : just you and her ; On the town ; The good guest ; Entertaining at home ; Dinnertime ; The houseguest from hell ; Social media ; The big day : the wedding
On the job. Top three issues for work life ; Five cardinal rules for your job interview ; Building better relationships ; Office communications ; Everyday business manners ; Business social events.