Business process mapping : improving customer satisfaction
(Book)
Author
Contributors
Published
New York : Wiley, 2002.
Format
Book
ISBN
0471079774 (cloth : alk. paper)
Physical Desc
xv, 300 pages : illustrations ; 24 cm
Status
Morris County Library - Adult Nonfiction
658.812 JAC
1 available
658.812 JAC
1 available
Description
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More Details
Published
New York : Wiley, 2002.
Language
English
ISBN
0471079774 (cloth : alk. paper)
Notes
Bibliography
Includes bibliographical references and index.
Also in this Series
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Copies
| Location | Call Number | Status |
|---|---|---|
| Morris County Library - Adult Nonfiction | 658.812 JAC | Available |
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Citations
APA Citation, 7th Edition (style guide)
Jacka, J. M., & Keller, P. J. (2002). Business process mapping: improving customer satisfaction . Wiley.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Jacka, J. Mike and Paulette J. Keller. 2002. Business Process Mapping: Improving Customer Satisfaction. Wiley.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Jacka, J. Mike and Paulette J. Keller. Business Process Mapping: Improving Customer Satisfaction Wiley, 2002.
MLA Citation, 9th Edition (style guide)Jacka, J. Mike., and Paulette J Keller. Business Process Mapping: Improving Customer Satisfaction Wiley, 2002.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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