Overpromise and overdeliver : how to design and deliver extraordinary customer experiences
(Book)
Author
Published
New York, N.Y. : Portfolio, 2009.
Format
Book
Edition
Revised edition.
ISBN
9781591842682, 1591842689
Physical Desc
x, 226 pages : illustrations ; 24 cm
Status
Morris County Library - Adult Nonfiction
658.8343 BAR
1 available
658.8343 BAR
1 available
Description
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More Details
Published
New York, N.Y. : Portfolio, 2009.
Edition
Revised edition.
Language
English
ISBN
9781591842682, 1591842689
Notes
Bibliography
Includes bibliographical references (pages 209-215) and index.
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Copies
| Location | Call Number | Status |
|---|---|---|
| Morris County Library - Adult Nonfiction | 658.8343 BAR | Available |
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Citations
APA Citation, 7th Edition (style guide)
Barrera, R. (2009). Overpromise and overdeliver: how to design and deliver extraordinary customer experiences (Revised edition.). Portfolio.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Barrera, Rick. 2009. Overpromise and Overdeliver: How to Design and Deliver Extraordinary Customer Experiences. Portfolio.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Barrera, Rick. Overpromise and Overdeliver: How to Design and Deliver Extraordinary Customer Experiences Portfolio, 2009.
MLA Citation, 9th Edition (style guide)Barrera, Rick. Overpromise and Overdeliver: How to Design and Deliver Extraordinary Customer Experiences Revised edition., Portfolio, 2009.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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