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3) The quality library: a guide to staff-driven improvement, better efficiency, and happier customers
Author
Pub. Date
2008.
Language
English
Pub. Date
2019.
Edition
Second edition.
Language
English
Description
"Just because a set of responsibilities isn't formally called management doesn't mean that it isn't management. And this vital text speaks to a reality that all current professionals already know : that is, everyone studying to enter the profession needs an introduction to the topic of management. Because no matter what one's role in an academic or public library context, it will involve decision-making, planning, and organization skills. Newly revised...
Pub. Date
2015.
Language
English
Description
Progress for the sake of progress is all too often a drain on precious time and resources. The communities and users that libraries serve are always changing; true innovation helps libraries adapt to meet their needs and aspirations both now and in the future. This stimulating collection offers numerous snapshots of innovation in action at a range of libraries, showcasing ideas and initiatives that will inspire librarians at their own institutions....
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